For Parents

  • Family Assistance Office (FAO) \ Department of Human Services

    Information about Child Care Benefits & Child Care Rebate can be found on the FAO website. Find out more www.humanservices.gov.au

  • Australian Children's Education and Care Quality Authority (ACECQA)

    At Rainbow Station Early Education Centre we follow National Regulations and maintain practice at the Accredited level through continuing self-study and quality improvement . Visit www.acecqa.gov.au for more information.

  • Department of Family & Community Services (FACS)

    The Department of Family & Community Services promotes the safety and wellbeing of children and young people and works to build stronger families and communities. Provides information on child protection, foster care, adoption and parenting. Visit us at www.facs.nsw.gov.au

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  • What is the new Child Care Subsidy (CCS)?

    In July 2018 the Australian Government will introduce a new child care fee assistance package , which will include a new payment known as the Child Care Subsidy .

    The new Child Care Subsidy (CCS) will replace the existing child care fee payments known as the Child Care Benefit (CCB) Child Care Benefit (CCB) and the Child Care Rebate (CCR)

    The CCS will provide financial support to families using Early Childhood Education and Care (ECEC) services. This includes Long Day Care services, Occasional Care services, Before School Care, After School Care and Vacation Care (Outside School Hours Care services), In Home Care and Family Day Care services.

    The CCS will be paid directly to the service provider. Families will pay the amount owed after the CCS has been applied to the service fee – this is often referred to as the “out of pocket” or “gap” fee.

    • The factors that will determine your family’s level of CCS support include:
    • Combined family income
    • Activity level of both parents to be assessed via an “Activity Test” (i.e. hours of paid work, self-employed work, approved training or study, and voluntary work)
    • Type of child care services you use.
  • Exemptions to the Activity Test

    Families with children attending kindergarten services/preschool (two years before grade 1) are automatically eligible to receive 36 subsidised hours of ECEC services per fortnight.

    If your family receives a combined income of $66,958 or less a year, and you do not meet the Activity Test, you will still have access to 24 hours of subsided care per fortnight under the new Child Care Subsidy (CCS) without having to meet the Activity Test.

    This equates to 12 hours a week of subsidised care, which could be delivered over a period of one or more days. Families who are eligible for 12 hours a week of care under this arrangement will need to speak to their ECEC service about how they can access these hours of care.

    You can read more about the new Child Care Subsidy and how to estimate the amount you would be eligible for here

  • How to apply for the new Child Care Subsidy (CCS)

    If you already have children attending Early Childhood Education and Care services, or you are in the process of enrolling your child/children in an Early Childhood Education and Care service, you will need to apply for the new Child Care Subsidy (CCS).

    • Here’s what you need to do:
    • 1. Create a Centrelink online account
    • (if you don’t have one already - families already receiving the CCB and/or CCR should already have one)

    • 2. Create a MyGov account online
    • (if you don’t have one already - families already receiving the CCB and/or CCR should already have one) You can do this here.

    • 3. FOR FAMILIES ENROLLING IN ECEC SERVICES FOR THE FIRST TIME - Apply for the Child Care Subsidy (via MyGov)
    • When logged into your MyGov account, you see Centrelink listed under “Your services” - click on “Centrelink”

      You will then see a blue box at the bottom of the screen which says “Complete your Child Care Subsidy assessment” – click on this box.

      You will then see a page which says:

      “Your assessment for Child Care Subsidy has been started.

      To complete:

      1/ Family income assessment

      2/ Activity test

      3/ Confirm enrolment"

      You can complete all three of these items in the one sitting, or you can complete them one at a time. We recommend you do them all at the same time if possible, to avoid the risk of forgetting to get back to this process at another time.

    • 3. FOR FAMILIES ALREADY RECEIVING CCB AND/OR CCR - Provide further information (via MyGov)
    • Log into your MyGov account and follow the prompts to provide your activity and income estimate for the 2018-19 financial year, provide your activity and income estimate for the 2018-19 financial year and confirm other details.

      You can complete all three of these items in the one sitting, or you can complete them one at a time. We recommend you do them all at the same time if possible, to avoid the risk of forgetting to get back to this process at another time.

  • FOR ALL FAMILIES ONCE LOGGED INTO MY.GOV:
    • Family income assessment
    • You will be asked to provide your family income estimate for the 2018/2019 financial year. If you over estimate (meaning you don’t end up earning as much as you have estimated to Centrelink) you will receive a payment at the end of financial year.

      If you underestimate (meaning you end up earning more than you have estimated to Centrelink), the amount owed will be deducted from the withheld amount of CCS, or you may have to repay some of the subsidy you have received.

    • Activity test
    • The activity test asks you to provide details of your family’s activities such as paid work, study, work experience, running a business, looking for work or caring for a person with a disability, from 2nd July 2018.

      The details you provide in the activity test will determine the number of hours of subsidised Early Childhood Education and Care to which your family is entitled. You need to understand what sort of activities are included in the activity test to ensure that you are correctly reporting all eligible family activities and claiming the full amount of subsidy. In two parent families both parents, unless exempt, must meet the Activity Test. In the case where both parents meet different steps of the Activity Test, the parent with the lowest entitlement will determine the hours of subsidised care for the child.

      Put simply the more activity a family undertakes, the more hours of subsidised care they can claim, so it’s important that you don’t underestimate anticipated hours of activity.

    • Things you need to know before filling out the test
    • There is a broad range of recognised activities that you can include in the activity test:

    • 1. Paid work
    • This includes paid leave, paid or unpaid parental and maternity leave if this is a condition of employment, or being self-employed. Study and training This includes being enrolled in an approved course of education or study, or being enrolled in training courses for the purpose of improving the individual's work skills or employment prospects.

    • 2. Unpaid work
    • This includes unpaid work in the family business which is owned by a member of the individual’s immediate family, actively setting up a business, or unpaid work experience or internships.

    • 3. Actively looking for work
    • This includes looking for job vacancies, preparing résumés and job applications, contacting potential employers, or preparing for and attending job interviews

    • 4. Setting up a business
    • This includes obtaining finance, advice and support, attending and organising meetings and networking, developing business and marketing plans.

    • 5. Volunteering
    • This includes voluntary work to improve work skills or employment prospects, voluntary work for a charitable, welfare or community organisation, voluntary work for a school, preschool or a centre-based day care service (if the work directly supports the learning and development of the children at the school, preschool or service e.g. reading to children).

      Note : Being on the Parents and Citizens Committee, working in the school canteen, or coaching children’s soccer team are considered parental duties and would not be considered as a recognised volunteer activity.

      If your family takes on a number of different types of activities, these can also be combined to meet the activity test. For example, if a parent works and studies, both activities should be included.

    • Things to include:
    • Travel time and break times
    • You should include break times as well as the travel time between the child care service and the family member’s place of work, training, study, or other recognised activity in your activity hours total.

      For example, in response to the question “How many hours per fortnight do you work?” you should include:

      - the hours that you are paid to work;

      - your lunch break hours; and

      - the time it takes to travel from your child’s day care to your place of work.

      For example if you worked 3 x 8hr days with an hour lunch break each day and your child’s early learning centre was 30 minute drive you would have 3 x 8hrs(paid employment) + 3 x 1hr (lunch break) + 2 x 30 min trips per day x 3 days to childcare = 30 hrs per week or 60hrs per fortnight.

      This also applies to study and volunteer work.

    • Maternity or parental leave
    • If a family member is on paid or unpaid maternity or parental leave and this is a condition of their employment, this also classifies as recognised activity. The hours of activity will be the same as what they were immediately prior to commencing parental leave.

      This means that if a parent was working full time then he/she is still considered to be a full-time employee while on parental leave.

    • Irregular work hours (eg. Casual labour) or running a small business
    • If you or your partner work irregular hours or run a small businesses, you can estimate this activity over a three month period. Be sure to count the highest number of hours that you could possibly work in that fortnight.

      The estimate should be for the highest number of hours anticipated, even if that number of hours isn’t required every day. This provides the flexibility to pick up additional hours of work and know that care will be available. If those irregular hours change, you can update them online as required via your myGov account.

    • Unpaid work
    • Unpaid work in a family business can include cleaning on a weekend, completing administrative tasks etc. The hours of activity a family undertakes do not need to coincide with the hours they use ECEC services. For example, if a family works over the weekend, they can still use those hours to calculate how many hours of the Child Care Subsidy they are entitled to during the week.

    • What if your activities don’t meet the activity test?
    • Other activities that do not fall into the recognised activity categories will be assessed by the Government on a case-by-case basis. Families will need to contact Centrelink directly to find out if the activity is supported under the Child Care Subsidy. If the family earns $66,958 or less a year, and does not meet the Activity Test, they will be still able to access up to 24 hours of subsided care per child per fortnight.

    • Confirm enrolment
    • Upon completing all three items under the Child Care Subsidy assessment, you should be presented with an online Enrolment Summary. This will display a summary of recent enrolments for your child at your chosen child care service(s). You will need to action the unconfirmed enrolment by hitting the review button.


    • 4. Find a suitable child care service provider (if you don't have one already)
    • Find a suitable child care service provider that meets your family’s needs, and enter into a written agreement with this service (likely to be captured in an enrolment form, although this may vary from service to service).

      The service provider will formally advise Centrelink of the details of that agreed care arrangement which will trigger a request to you from Centrelink (through MyGov) asking you to verify the information provided by the service.

      It is important to note that no subsidy will be paid unless you have completed this call to action and the service is likely to charge you the full fee, as they would be unaware of the level of subsidy you qualify for. Every time you permanently change your care arrangements, this process will need to be repeated.

      Your service is required to give you a “fortnightly statement of entitlement” which sets out your total fortnightly fee, your fortnightly Child Care Subsidy amount, and the resulting out of pocket fee which you will be required to pay.

    • Where can you get more information about the new Child Care Subsidy (CCS)?
    • The Department of Education and Training has published a list of frequently asked questions to help families understand the new package. These are available here. Families can now calculate the level of fortnightly financial support they can expect to receive using Centrelink's Payment and Service Finder . This online tool will ask families a set of questions about their circumstances, including the hourly rate of their particular Early Childhood Education and Care (ECEC) service, to provide an estimate of their fortnightly Child Care Subsidy.

      Please note: note: In most cases, you will need to know your Early Childhood Education and Care (ECEC) service's hourly rate before using this tool. Please speak with your ECEC service directly to determine the hourly rate.

      If you have any further questions about these upcoming changes, talk to your child care service or contact the Centrelink Family and Parent line on 136 150 (Mon – Fri 8am – 8pm)